Privacy Policy

ROTO-RX, LLC (“us,” “we,” or “our”) operates the website referenced herein as the “Site,” and your privacy is important to us. We created this Privacy Policy to be as transparent as possible with regard to how we obtain, maintain, and ultimately use information provided to us by consumers like you (“you”, “yours”). The Privacy Policy applies to all information provided to us by you through any means including, without limitation, this Site and any other website or mobile application (e.g., an iPad application) that we operate, any of our services available via telephone, and any transactions that take place online, in person, or by postal or electronic mail.

Please read this Privacy Policy carefully before you start to use the Site. By accessing and/or using the Site, you accept and agree to be bound and abide by this Privacy Policy and the Terms of Use, found at, incorporated herein by reference. If you do not agree to the Terms of Use or Privacy Policy, please do not access or use the Site. We may modify this Privacy Policy from time to time, and if we make material changes to it, we will notify you through this Site, or by other means so that you may review the changes before you continue to use the Site. Continuing to use the Site after we publish or communicate a notice about any changes to this Privacy Policy means that you are consenting to the changes.

Transactions that transpire on the Site occur, or are deemed to occur, within the United States of America (“USA”). This Privacy Policy shall be governed solely by the privacy and other laws and regulations of the USA. We make no representation or warranty that our Site or services operate in accordance with the laws of any other nation, or that they or any part thereof, are appropriate for use in any particular nation or political subdivision (collectively referred to as “Nation”). Those who access and use our Site from another Nation do so at their own initiative and risk and are responsible for complying with all local laws, rules and regulations of the Nation from which our Site is accessed. Your use of our Site is your acknowledgement that the Site and the products and services rendered by us are subject to the laws and regulations of the USA, and you specifically waive any right to pursue claims that may arise under the laws of your home Nation or any other non-USA Nation from which you access our Site.

How We Collect Personal Information

We employ commercially reasonable measures to protect your privacy while visiting our Site, endeavoring to provide the most useful and enjoyable experience possible. This Privacy Policy applies to information we collect on the Site, in e-mail, text, electronic messages between you and us or the Site, and through mobile and desktop applications you download from the Site.

We collect several types of information from and about users of our Site. While you can review sections and use features of the Site anonymously, you may be required to provide Personal Information (defined below) to gain access to our content or services. Personal Information may include, but is not limited to, name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“Personal Information”). For example, we may ask you to provide us with Personal Information that can be used to contact or identify you, including information that you provide by filling in forms on our Sites. This includes information provided at the time of registering to subscribe to the Site or using the services we offer.

We will sometimes aggregate your Personal Information with that of many other of our users in order to better understand our customers and their needs. We may supply such information to third parties to help us with our analysis or for them to use in their business.

Automatic Information

We may also collect automatic information such as browser type and version, browser language, your operating system and platform, and the Internet Protocol (“IP”) address used to connect your computer to the Internet. In some cases, depending upon the technology you employ to gain access to the Internet and ultimately to our Site, your IP address may be deemed by some jurisdictions as Personal Information. This IP address information does not identify you, but is statistical data used for analytical purposes and helps us provide more relevant services to users. We use the IP addresses of all users for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many sites. We also may link your IP address to Personal Information for fraud prevention purposes. We may use non-Personal Information about you and other Site visitors to sell and deliver advertising, promotions and content that we believe will be of interest to you. We reserve the right to share such non-Personal Information with third parties on an aggregate or other basis that does not disclose any of your Personal Information. The technology we use to obtain this information includes cookies, which are small files placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

How We Use Your Personal Information

i. Site. The Personal Information you provide may be used to tailor your Site experience to your interests, to show you content in which you may be interested in and to display the content according to your preferences. We may also share your Personal Information with affiliated businesses in order to enhance your experience on other related websites that are part of our business or otherwise for our affiliates’ use in accordance with this Privacy Policy. To the extent we do so, we make sure that your Personal Information receives the same level of protection as it does on our Sites. All companies affiliated with us comply with applicable privacy and security laws applicable to them and, at a minimum, in any commercial e-mail they send to you, will give you the opportunity to choose not to receive such e-mail messages in the future. Please note that such sharing may involve the collection, use, storage, or disclosure of Personal Information outside the USA. FOR CANADIANS: Please note that such sharing may involve the collection, use, storage or disclosure of Personal Information outside of Canada in the USA and therefore your Personal Information may be subject to access under the laws of that jurisdiction.

ii. Communications. When you become a customer of ours, you will be automatically enrolled to receive future communications from us. Unless you opt out, we may use your Personal Information to send you information about us, our services, as well as promotional material on behalf of companies within our business family and select partners, where and as long as permitted by applicable law.

iii. Administrative Matters. We reserve the right to contact you in the event of a change in the Privacy Policy or to notify you of other administrative matters in connection with the Site or our business (e.g., contacting you to facilitate, complete or confirm a transaction), where permitted by applicable law. Where this information facilitates, completes or confirms a transaction with us, or where this information may be otherwise important to your use of the Site, you may not opt-out of receiving such communications, except where applicable law requires.

iv. Fulfillment of Requests. We may use your Personal Information to fulfill the purpose for which it was provided (e.g., to confirm your account registration or fulfill your purchase of a subscription). Once you have registered with our Site, forms may sometimes be pre-populated with your Personal Information in order to facilitate a transaction between you and us on subsequent visits.

vi. Purchases. From time-to-time, we may offer merchandise and/or other products or services for sale from one of our e-commerce partners. To the extent that merchandise and/or purchase services are offered by one of our e-commerce partners, such e-commerce partner will be collecting and using the Personal Information you provide. For more information regarding your transactions with our e-commerce partners, please see below.

To the extent that we are offering the purchase services, when you make a purchase through the Site, we will collect your credit card number or other payment account number (for example, your PayPal account number), billing address (including zip code) and other information related to such purchase (collectively, “Payment Information”) from you. We will use the Payment Information for billing and fulfillment purposes. We may also use your Payment Information to allow us (or our designated services provider) to confirm your purchase, deliver services or goods and/or receipts to you, respond to customer service requests and to help prevent credit card fraud. By providing your Payment Information, you are authorizing us to share such information with certain third parties for these purposes (e.g., to process your credit card or payment account number and to send you services or products you have ordered).

vii. Online Surveys and Sweepstakes. On occasion, we may conduct online surveys and/or offer sweepstakes on the Site (each referred to as a “Promotion”), and we may collect your Personal Information when doing so. We may use your Personal Information to contact you regarding your Promotion entry, or to contact you if you win a Promotion, where permitted by applicable law. We may share your Personal Information collected in connection with Promotions conducted through our Sites with the third-party sponsor(s) and/or the prize provider(s) of any such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to any such Promotion. You should carefully review any Promotion rules, as they may contain additional important information about our use, or a sponsor’s or other third parties’ use, of your Personal Information. To the extent such rules conflict with this Privacy Policy, such rules will govern that particular Promotion.

How We Protect Your Personal Information

We know you want the Personal Information you share with us to be protected from unauthorized use. That’s why we have taken commercially reasonable precautions to protect the data and information under our control from misuse, loss, or alteration. However, since the Internet is a public and open facility, “perfect security” does not exist on the Internet. Our security measures include industry standard technology and equipment to help protect your data. Unfortunately, no system can ensure complete security and you should take steps to protect your information and transmissions. We will not ask for you to send us any financial information via electronic mail.

We retain the Personal Information you provide while your account is in existence or as needed to provide you services. We may retain your Personal Information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, prevent fraud and abuse, or enforce this Privacy Policy. We may retain Personal Information, for a limited period of time, if requested by law enforcement.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Opting Out

If at any time after registering for information, you change your mind about receiving information from us or using our services, send us a request specifying your new choice. Simply send your request to From time-to-time, in our discretion, you may be asked to indicate whether you are interested in receiving information from us, about special offers in connection with the Site, from our affiliates and/or from our advertisers and partners. Unless you opt out from receiving such communications, we or they may, from time to time, send you such marketing communications.

You will be given the opportunity to opt out of receiving such messages in the future by clicking on the link at the bottom of the e-mail that says “unsubscribe,” “opt out”, or “To update your email preferences or to be removed from our lists”. It may take up to 10 days for us to process an opt-out request. Even if you have unsubscribed from receiving third party promotional e-mails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them, where permitted by law. These may include customer service announcements (e.g., pertaining to subscriptions or other services you have purchased), administrative notices and surveys. Please note that opting out of receiving promotional e-mail communications will affect only future communications from us. If we already provided your information to a third party before you changed your preferences or updated your information, you may have to change your preferences directly with that third party as well.

Many browsers and mobile operating systems enable you to indicate your preference regarding online tracking. You can set your browser or mobile operating system to a “do not track” or similar setting and, when your browser or mobile operating system passes your request to us, we will not serve you targeted advertising, although we may continue to collect data about your use of the Site.

Links to Third Party Sites and Advertisers

Our Site may contain links to other sites that are not operated by us, or even social media sites like Facebook. We provide such links only as a convenience, and the inclusion of a link on our Site does not imply endorsement of the linked site by us. If you click on a third-party link, you will be directed to that third-party site. If you provide any Personal Information through any such third-party site, your transaction will occur on such third-party site (not our Site) and the Personal Information you provide will be collected by, and controlled by the privacy policy of, that third party. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. Any third-party advertisements appearing on our Site are delivered to you by our advertising partners. In the course of providing advertisements to our Site, our third-party advertiser may place or recognize a unique cookie on your browser. Non-Personal Information about your visits to our Site, such as the number of times you have viewed an ad, may be used in furnishing ads to you.


We do not sell products or services for purchase by anyone under the age of 18. We do not knowingly collect Personal Information from children under the age of 18. If we learn we have collected or received Personal Information from a child under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at

Compliance with Legal Process

Please be aware that we will release specific Personal Information about you if required to do so in order to comply with applicable law or any valid legal process such as a search warrant, subpoena, statute or court order. We may also choose to establish or exercise our legal rights or defend against legal claims.

Users in California

We don’t share any of our California user Personal Information with third parties for direct marketing.

California Civil Code Section 1798.83 permits users of the Site who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties (and if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed). Requests may be made only once a year and are free of charge. To make such a request, please send an email to

Policy Updates

We may choose to change this Privacy Policy at any time in our sole discretion. Any updates to our Privacy Policy will be posted on this page, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Continued use of the Site following our posting of the change notice will constitute binding acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at